Digital business metrics are among the hardest to calculate but they are essential to gauging the value of your investments. Try to quantify positive impacts on workforce effectiveness, employee agility and employee satisfaction and retention, information you can use later to assess change management and refine your approach.
Digital works collaboratories cognizant software#
For example, you can gauge user engagement to tracking daily active users and time spent in collaboration software such as Slack. Use analytics to calculate IT, HR and business metrics and create a digital scorecard. Your digital workplace should enable employees to have a greater voice in technology decision-making. Once a dirty phrase for CIOs, shadow IT has thrust emerging technologies into the limelight, as employees voted loud and clear about their software and user experience preferences by using apps they are comfortable with to do their work. This will consume significant budget, so remember to get buy-in from the rest of the C-suite and board of directors. How will these efforts change business processes? Don’t execute on technology platform decisions until you achieve clarity and agreement on the digital workplace’s purpose and objectives. Work closely with stakeholders, including business, HR and facilities managers, to shape the plan and execute changes, bearing in mind the workplace demographics and potential impact those changes will have. Remember, your goal is to increase employee engagement and productivity. Your digital workplace plan should align with business and digital transformation goals - and clearly answer why you want to overhaul your work environment.